![]() If you use Internet Explorer 5.5 or later versions of Firefox you can update your device online by visiting the BlackBerry 10 Software Updates page. On your computer using a website (Windows only) To find out more visit the BlackBerry Link website, and if you have any questions pop by the BlackBerry Support Community Forums to view the BlackBerry Link discussion board. Manage and synchronize your pictures, music, videos, and documents-wired or over your Wi-Fi network.If you’re not using BlackBerry Link, make sure you check it out because in addition to updating your device software you can do the following: To update your device, use a USB cable to connect it to your computer, and then click Install Update. New versions of your device software will appear in the Settings view of BlackBerry Link, if you installed BlackBerry Link on your Windows or Mac computer. ![]() On your computer using BlackBerry Link (Windows or Mac) Tap Software Updates, and then tap Check for Updates.On the Home screen, swipe down from the top, and then tap Settings.On your BlackBerry 10 smartphone over the wireless networkĭon’t have a computer handy? Connect your smartphone to a Wi-Fi network and complete the following steps: Suspecting some incompatibility between the Z10 and Z30 systems i decided it was time to wipe the device, reload software via BB Link and set the phone up from scratch, after which, touch wood, all has been working OK.Need to update your BlackBerry 10 OS version? Here are three ways you can do it! I then tried running an Android ported app installed from Blackberry World and that just gave a blue progress bar along the bottom which promptly closed when completed. I reset the Z30 and tried again with the same result. As it was already late I did not test any apps at this point.Īfter normal use the following day I sideloaded Snap and as there were updates for some of the Android apps, I downloaded the updates but was presented with the swirling circle (the equivalent of the hourglass) until I exited the installer. It is necessary to re-enter password for email at this point, including Gmail which begs the question why it needs setting up beforehand. As this seems to where I ran into problems I have no more screenshots.Īt or near the end of the process I ended up with an error, but on disconnecting the phone all seemed to have been transferred apart from 2 programs, one of which was Snap which has to be sideloaded anyway. Once the new device is connected then the transfer starts and takes similar amount of time, if not a little longer than the backup from the source device. This uses 2 step verification if you have it turned on in Gmail instead of the app specific passwords that were previously necessary. Once complete it prompts to setup Gmail accounts on the new device before continuing. This takes some time depending on how much data is on the phone of course. On pressing next the program started copying all data from the Z10 to be transferred. On thenext screen I opted to transfer all data. I selected use another device and connected my Z10 using the USB cable.Īnd input the device password when prompted. There was then an option to either use another device or a backup file. I selected device switchĪnd waited till the Z30 image was visible then clicked on it. The next step is to connect the Z30 to the PC via USB and let it be detected by Blackberry Link. ![]() After the wipe had completed I was then able to connect to WiFi and complete the software update. Suspecting there may be some policy preventing me connecting I did a secure wipe of the phone which on a Blackberry is not just a simple reset but takes about half an hour to complete. Whether this was from a previous loan or due to the packaging of the device being damaged revealing the contents I'll never know. On checking the phone I saw there was a call logged there and also some other data left on there. I Double checked the router settings but it would not connect. so I tried to connect to my Wifi at home. There was a notification of a software update to 10. Things were destined to not go smoothly though This post was going to be a complete walkthrough. Having just received the Z30 as part of the 'try the tech' scheme I thought great, just connect both up to Blackbery Link and perform a device switch.
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